What should I do if I don’t receive an e-mail/fax confirmation?
Please call our Call Centre on +44 (0) 870 252 12 50 (7am - 8pm).
We will be happy to issue your booking confirmation again.
Further questions regarding General questions regarding booking
- How can I book? »
- How does online booking work? »
- How can I book additional services, such as ski or golf equipment transport? »
- How far in advance can I book? »
- When are the summer/winter flight schedules released? »
- What is the latest I can book? »
- Do I need a visa to travel to any of your destinations? »
- Will I receive a ticket when booking a flight? »
- Is my booking transferable to another person? »
- What should I do if I don’t receive an e-mail/fax confirmation? »
- What happens if I forget my booking reference or lose my booking confirmation? »
- Can I reserve a seat when I book? »
- Where can I see your terms and conditions of business? »
- Do I have to confirm my booking? »
- Can my flight time change? »


