How do I change a booking?
You can change the departure date of the booked flight up to 2 hours before take-off, within the framework of our published schedule, providing the passenger name and route are the same. You can do this online via our website or by contacting our call centre.
On the http://germanwings.com/ website log in to the My Germanwings section with your username and password. You will then see an overview of the flights you have booked. Select the flight booking that you would like to make changes to. You can then choose a different flight date and rebook your flight for this day upon payment of a rebooking fee and where applicable the difference in fare price. (Please see article 5.2.3 of our General Conditions of Carriage).
You can contact our call centre Monday – Friday by calling +44 (0) 870 252 12 50 (Opening hours: 7am - 8pm). There is an additional charge of £7/€8/14CH/13USD/229CZ/ /79SEK/959ISK per person per European flight for processing booking changes by telephone. For flights within Germany this fee adds up to 9.52 € (incl. 19% VAT).
Further questions regarding Changing a booking and cancellation
- How do I change a booking? »
- How much does it cost to change a booking? »
- Can I change the name of the passenger? »
- What do I do if I want to cancel my booking? »
- Can it be cheaper to book a new flight than to change an existing booking? »
- Why is the VAT figure higher after changing my booking? »
- What do I do if I require confirmation of the non-use of flights for the insurance? »
