How can I book additional services, such as ski or golf equipment transport?
You want to take golf equipment or a body board with you or your require assistance with boarding?
You can book these so-called additional services in the 2nd stage of your online flight booking.
Please click the check box "Free and chargeable services" above the flight pricelist and enter the services you desire for your outward and return flights.
We charge the following flat fees for the transportation of sporting equipment:
| Sporting equipment | Fees for European flights per flight and passenger | Fees for flights within Germany per flight and passenger (incl. 19% VAT) |
|
Body boards/ |
£22/€25/42CH/40USD/790CZ/239SEK/2999ISK |
29.75 € |
| Bicycles | £22/€25/42CH/40USD/790CZ/239SEK/2999ISK | 29.75 € |
| Golf equipment | £22/€25/42CH/40USD/790CZ/239SEK/2999ISK (1 bag up to 30 kgs) |
29.75 € |
| Skis with details of length | 25 €* | 29.75 € |
| Snowboards | 25 €* | 29.75 € |
| Surfboards | £22/€25/42CH/40USD/790CZ/239SEK/2999ISK | 29.75 € |
| Paragliders/ hang gliders |
£22/€25/42CH/40USD/790CZ/239SEK/2999ISK |
29.75 € |
| Sport weapons | £22/€25/42CH/40USD/790CZ/239SEK/2999ISK | 29.75 € |
* We will carry free of charge 1 pair of skis or 1 snowboard per person.
The transport of sports weapons cannot be booked online. Please contact our Call Center at 0900-1919100 (0.99 € per minute from the German landline network).
The following additional services can be booked free of charge:
Boarding/deboarding assistance for deaf/mute passengers
Carrying of physically disabled passengers to/from their seat in the plane
Assistance for physically disabled passengers from check-in to the plane
Assistance for physically disabled passengers at the gangway
Boarding/deboarding assistance for blind passengers
Please observe the regulations for each additional service. You will find detailed information under "Assistance and Contact" in the category "Passengers and Baggage".
Telephone reservations can of course be made at all times too via our Call Center: 0900-1919100 (0.99 € per minute from the German landline network).
Further questions regarding General questions regarding booking
- How can I book? »
- How does online booking work? »
- How can I book additional services, such as ski or golf equipment transport? »
- How far in advance can I book? »
- When are the summer/winter flight schedules released? »
- What is the latest I can book? »
- Do I need a visa to travel to any of your destinations? »
- Will I receive a ticket when booking a flight? »
- Is my booking transferable to another person? »
- What should I do if I don’t receive an e-mail/fax confirmation? »
- What happens if I forget my booking reference or lose my booking confirmation? »
- Can I reserve a seat when I book? »
- Where can I see your terms and conditions of business? »
- Do I have to confirm my booking? »
- Can my flight time change? »
