What do I do if I leave my hand baggage in the aircraft or lose it?
If you have lost or left a personal item in the plane, please contact the baggage-tracing office at the relevant airport.
If you have any further queries, please get in touch with us by filling in the contact form.
Further information can be obtained from:
Airport Ankara: +90 312 3980312
Airport Antalya: +90 2423303800265
Airport Athens: +30 210 35 30 153
Airport Belgrad: +381 11 22 86 412
Airport Berlin Schönefeld: +49 30 60 91 3638
Airport Barcelona: +34 93 2971155
Airport Bologna: +39 051-6479 647
Airport Bordeaux: +33 556 34 58 83
Airport Budapest: +36 1 296 9026
Airport Bukarest: +40 215590105
Airport Burgas: +359 56 870 273
Airport Cluj-Napoca: +40 264 307 562
Airport Cologne-Bonn: +49 2203 403108
Airport Corfu: +30 26610 28722
Airport Corsica: +33 495545411
Airport Crete (Heraklion): +30 2810 336970
Airport Dortmund +49 231 92 13 635
Airport Dresden: +49 351-881 4050
Airport Dublin: +353 1 812 5714 or +353 1 812 5715
Airport Dubrovnik: +385 20773328
Airport Edinburgh: +44 131 – 344 3253
Airport Faro: +351 289 88 9407
Airport Hamburg: +49 40 1888 3862
Airport Ibiza: +34 971-809 338
Airport Istanbul Sabiha Gökcen: +90 216 58 55 88 0
Airport Izmir: +90 232-274 0870 or - 2191
Airport Katowice: +48 322845006
Airport Kavalla: +30 693 7091 667
Airport Lamezia: +39 0968 414 391
Airport Leipzig/Halle: +49 341 224 1858
Airport London Stansted: +44 127 9810014
Airport Lisbon: +351 21-8445182
Airport Malaga: +34 95 048270
Airport Mailand Malpensa: +39 02 748 68331
Airport Madrid: +34 91 3245015
Airport Malta: +356 2369 6222
Airport Marseille: +33 442 105 172
Airport Moscow : +7 495 4367482 or +7 495 4361827
Airport Munich: +49 176 21010566
Airport Nice: + 33 4 93214209
Airport Osijek: +385 31514405
Airport Palma: +34 971 789 972 oder +34 971 622 201
Airport Prague: +42 02-20114 483
Airport Pristina: +381 385958175 or -179
Airport Pula: +385 5253 0149
Airport Reykjavik (Keflavik ): +354 8997257
Airport Rhodos: +30 22410 83264
Airport Riga: +371 676 68347
Airport Rome Fiumicino: +39 06 6595 6777
Airport Rostock-Laage: +49 38454 321390
Airport Stockholm: +46 8 7976080
Airport Sofia: + 359 29372490
Airport Split: +385 21 203 218 or - 555
Airport Stuttgart: +49 711-948-4737
Airport St. Petersburg: 007 812 7238361
Airport Tirana: + 355 04363369206
Airport Thessaloniki: +30 2310 478932
Airport Toulouse: +33 5 61712760
Airport Varna: +359 52 573 423
Airport Verona: +39 04 58095715
Airport Vienna: +43 1-7007 33512 or - 33510
Airport Warsaw: +48 22 650 -4385 or -3539
Airport Zadar: +38 523 205 800
Airport Zagreb: +385 1 4562-229
Airport Zurich: +41 43 816 5422
Airport Zweibrücken: +49-6332-974 666
